Refund policy
All sales are final. We do not offer refunds, returns, or exchanges on any purchases.
Each item is made with care and attention to detail, and many of our products are custom or made-to-order. Because of this, we are unable to accept returns once an order has been placed.
Please review your order carefully before completing your purchase, including sizing, colors, and product details.
If your item arrives damaged or there is an issue with your order, please contact us within 48 hours of delivery at raqueluxeshop@gmail.com and we will review the situation.
By placing an order with Raqueluxe, you agree to this policy.